Delivery & Return
Free delivery available on 1000s of products over £100. Choose a specific delivery date & time that suits you for an additional fee.
Delivery Options Overview
Delivery & Return
At Royalbath, we strive to make sure that you receive your orders on time and in perfect condition. Here's everything you need to know about our delivery and return policies:
Delivery
We currently offer delivery within United Kingdom (UK). Shipping rates and delivery times may vary depending on your location and the size of your order. You can find the estimated delivery time and shipping rates for your order during the checkout process.
Once your order is shipped, you will receive a tracking number via email, which you can use to track the status of your delivery.
Please note that we are not responsible for any delays caused by customs clearance or other external factors beyond our control.
Returns
We want you to be completely satisfied with your purchase from Royalbath. If you are not satisfied with your order for any reason, you may return it for a refund or exchange within 14 days from the date of delivery.
To initiate a return, please contact our customer service team with your order number and reason for return. We will provide you with instructions on how to return your item.
Please note that all returned items must be in their original condition, unused, and with all tags and labels attached. We reserve the right to refuse any returns that do not meet these criteria.
Once we receive your returned item, we will process your refund or exchange within 14 days. Please note that shipping charges are non-refundable, and you will be responsible for the cost of shipping for any returns or exchanges.
If you have any questions about our delivery or return policies, please don't hesitate to contact us. We're always here to help.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Frequently Asked Question
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Standard delivery Get it in 3-5 working days |
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Orders over $100: All day delivery. Order anytime: |
FREE |
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Orders under $100: All day delivery. Order anytime: |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
$5 |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
$10 |
Exchange or Return of Goods
At Royalbath, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free exchange or return policy.
Exchange
If you would like to exchange your purchase for a different size, color, or item, please contact our customer service team within [number of days] days of receiving your order. We will provide you with instructions on how to exchange your item.
Please note that all exchanged items must be in their original condition, unused, and with all tags and labels attached. We reserve the right to refuse any exchanges that do not meet these criteria.
Once we receive your exchanged item, we will process your exchange and ship the new item to you within [number of days] days. Please note that you will be responsible for the cost of shipping for any exchanged items.
Return
If you would like to return your purchase for a refund, please contact our customer service team within 14 days of receiving your order. We will provide you with instructions on how to return your item.
Please note that all returned items must be in their original condition, unused, and with all tags and labels attached. We reserve the right to refuse any returns that do not meet these criteria.
Once we receive your returned item, we will process your refund within 14 days. Please note that shipping charges are non-refundable, and you will be responsible for the cost of shipping for any returns.
Please also note that any items that are on sale or marked as “final sale” cannot be exchanged or returned.
If you have any questions about our exchange or return policies, please don’t hesitate to contact us. We’re always here to help.
FAQs
Shipping times and rates vary depending on your location and the size of your order. You can find the estimated delivery time and shipping rates for your order during the checkout process.
At this time, we only offer shipping within [location or country]. We apologize for any inconvenience.
Once your order is shipped, you will receive a tracking number via email, which you can use to track the status of your delivery.
If your order arrives damaged, please contact our customer service team within [number of days] days of receiving your order, and we will provide you with instructions on how to return or exchange the damaged item.
Yes, you can return or exchange a gift as long as it meets our exchange or return policy requirements. Please contact our customer service team for more information.
Once we receive your returned or exchanged item, we will process your refund or exchange within [number of days] days.
Unfortunately, items that are on sale or marked as "final sale" cannot be exchanged or returned.